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Voice & text, one brain
The same flow answers a phone call or a chat. Author once, deploy across every channel.
AI support agents for voice & chat
Answer every call and chat — instantly, in any language.
Linekit's AI answers your calls and chats in the customer's language, grounded in your knowledge base — then hands off to your team, with full context, the moment it matters. Self-host or run in the cloud.
- Sub-second replies
- Grounded in your KB
- Human handoff
- Self-host or cloud
<1sreplies
4channels, one flow
24/7always answering
100%self-hostable
Everything you need to automate the front line
One platform for voice and text — sharing the same flows, knowledge, and handoff rules.
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Visual flow builder
Drag nodes to design the conversation — greetings, branching, tools, surveys, and exits. No code.
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Grounded answers
Connect a knowledge base; the agent retrieves, cites its sources, and refuses to guess when it shouldn't.
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Sub-second latency
A fully streamed pipeline keeps replies under a second, so conversations feel human.
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Speaks their language
Detects the caller's language and answers in it — English, Russian, Kyrgyz, and Uzbek, each with its own voice.
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Connect your systems
MCP tools let the agent look up orders, bookings, or accounts in your own systems, mid-conversation.
Humans + AI
One console for your AI and your team
When a conversation needs a person, Linekit routes it to an operator with the full transcript and an AI copilot at their side — then turns every call into coaching and insight.
- Clean handoffThe agent transfers to a human with the caller, intent, and history intact — nobody repeats themselves.
- AI copilotOperators get grounded, one-click reply suggestions they can tone, translate, or send as-is.
- Live boardWatch every active call and chat in real time, and step into any conversation from any page.
- Quality built inCSAT surveys, QA scoring, coaching scorecards, and analytics with trends — out of the box.
Live in three steps
1
Design the flow
Build the conversation visually and connect your knowledge base.
2
Connect a channel
Drop the web widget on your site, or wire up WhatsApp, Telegram, or a phone line.
3
Go live
The agent starts answering — you watch every conversation and step in anytime.
Meet customers where they are
The same agent handles a phone call, a WhatsApp thread, a Telegram chat, or an embedded widget — and every conversation is logged in one place.
Create your agent- Phone / VoiceInbound calls, answered in the caller's language.
- Web widgetA chat bubble for any site — one snippet to embed.
- WhatsAppBusiness API inbound, replies sent back automatically.
- TelegramBot API — connect a token and you're live.
Local-first, and yours
Run the whole pipeline on your own hardware with no API keys, or bring the engines you trust. Either way, your data and credentials stay with you.
Self-host or cloud
Runs offline with built-in mocks, free local models (Whisper, Piper, Ollama), or cloud APIs — switch per layer.
Your keys stay yours
Provider credentials live in your own vault, never in a shared database.
No lock-in
Pluggable transport, languages, tools, and models — swap any piece without a rewrite.
Put an AI agent on the front line today.
Start free. Author a flow, connect a channel, and watch it answer — with your team one click away.
Get started